knock
Forward-deployed engineering · Hong Kong

We learn your business first. Then we build the tech that moves it.

Knock is a technology studio for Hong Kong's small and medium businesses. We come to your shop or office, study how the work really gets done, then build the website, the automation or the tool that pays for itself.

hello@knock.hk
Food wholesaler · Kwun Tong

Orders arrived on WhatsApp all day and were retyped into invoices by hand.

14 hrs → 1per day, order desk
One form, one auto-invoice · six weeks
Retail · F&B · trading · clinics · logistics — across Hong Kong, Kowloon & the New Territories
Services

Three ways we move the numbers.

Every engagement starts on site and ends with a number that moved — hours back, fewer no-shows, quotes out the same day.

01 · Websites & SEO

Be findable. Look the part.

A fast, plain-language site that says what you do and shows up when Hong Kong searches for it — built, hosted, measured, kept in shape.

Five pages, copywritten in plain language
Ranks in Hong Kong searches
Google Business Profile, managed
Typical · live in 4–6 weeks
02 · AI & automation

Give the hours back.

Quoting, invoicing, follow-ups, retyping orders — the repetitive work goes to software that does it in seconds, by your rules.

Start with the costliest task
WhatsApp and email, wired in
Staff trained, a human to call
Typical · first automation in 2–3 weeks
03 · Custom tools

Built around one workflow.

When off-the-shelf software doesn't fit, we build a small, sharp tool around the exact problem — and you own it outright.

Prototype in weeks, not quarters
Hosted, backed up, supported
The code and the data are yours
Typical · prototype in 4 weeks
How we work

We start on your floor, not in a deck.

Forward-deployed engineering: the discovery happens where the work happens — then we build the smallest thing that fixes it.

01 · Walk the floor
Watch a normal Tuesday

We visit and map how orders, stock and paperwork actually move through the day.

02 · Find the hours
Size the leaks

Every leak in hours and dollars; we agree which one to close first.

03 · Ship the smallest fix
Live in weeks

One improvement, measured against the hours it saves. No year-long IT project.

04 · Stay on the doorstep
Keep it running

We train the team, keep it running, and come back when the business changes.

01
Walk the floor

We visit, watch a normal Tuesday, and map how orders, stock and paperwork actually move.

02
Find the hours

We size every leak in hours and dollars, and agree which one to close first.

03
Ship the smallest fix

One improvement, live in weeks, measured against the hours it saves. No year-long IT project.

04
Stay on the doorstep

We train the team, keep it running, and come back when the business changes.

Results

Small fixes, honest numbers.

Three engagements, measured the way owners measure — hours back, fewer empty chairs, faster quotes.

Food & distribution · Kwun Tong

Orders arrived on WhatsApp all day and were retyped into invoices by hand.

14 hrs → 1

a day at the order desk, after one form and an auto-invoice

Clinic · Causeway Bay

Appointment reminders went out by hand, and one in five clients still forgot.

−31%

no-shows, after reminders by WhatsApp went automatic

Trading firm · Tsuen Wan

Quotations took two days to price, approve and send.

20 min

from enquiry to quote out the door, priced by the system

Knock first.

A 45-minute discovery call, free. You describe the work; we tell you honestly what we'd change — and whether it's worth changing. No deck, no jargon.